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Frequently Asked Questions

Short answers about orders, payments, delivery, prescriptions, and membership.

Where is Ducor International Pharmacy?

We are at 10th & 11th St., Sinkor, Monrovia, Liberia — the same area described at checkout as Near Ecobank, Tubman Boulevard. Hours: Monday–Saturday, 9:00 AM – 5:00 PM.

How do I place an order?

Browse Prescription, OTC, or Vitamins, add items to your cart, then complete Checkout. You can order from Liberia or abroad for pickup or delivery in Liberia.

What are the delivery options and fees?

Pickup at the pharmacy is free. Deliver to Me is $8, and delivery is free on eligible orders over $200 — matching checkout. We do not claim free Monrovia-only delivery outside those rules.

How can I pay?

We accept the methods shown on Billing & Payment: MTN Mobile Money, Sendwave, bank transfer, and cash on delivery or pickup. Follow the instructions for your chosen method after you order.

Do I need a prescription for every medicine?

No. OTC and many vitamins do not require a prescription. Prescription (Rx) medicines need a valid prescription and pharmacist review. This site does not replace a doctor’s advice.

What is the DIP plan?

Our Ducor International Pharmacy subscription plan is $120 per year. After your membership is Active, code SUBSCRIBER40 gives 40% off eligible medication orders (as described at checkout). Brief overview only — see the plan section on the homepage or subscribe via checkout.

How do I track my order?

Use Track Order, or contact us on WhatsApp / email with your order reference.

How do I contact you?

Email dipmonrovia@gmail.com or WhatsApp +1 (630) 936-6050, +231 880 187 490, +231 760 801 914. Full details on the Contact page.